Coolant filters are not a new idea to the diesel engine world. They come in most OEM applications for medium duty and OTR tractor trailer rigs. The idea was somehow tossed aside for light duty applications, most likely due to cost. For our light duty trucks it is a very important issue that needed to be addressed. Many diesel engines - like the Powerstroke - are cast with sand in the process. This sand is NOT completely removed from the system. In fact, much of this sand leaches out of the casting over time. The sand wears away at water pump seals, hoses and radiators. Removal of this sand can greatly increase your water pump life.
In addition to sand, there are other things that the filter is removing. SCAs, or supplimental coolant additives used in protecting against cavitation, often flake off the walls. This "precipitate" is a very abrasive particle - like a scale - floating around freely in the system unless caught by a filter.
This product fits the following truck models:
- 1999 - 2003 7.3 Powerstroke Parts
Our policy lasts 7 days. If 7 days have gone by since receipt of your purchase, unfortunately we can’t offer you a refund or exchange. Contact us at steven@hartsdieselperformance.com to request a return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Electronics such as tuners, monitors, and gauges are not eligible for return. If there is any issue with these products you must contact the manufacturer.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Restocking Fee
We reserve the right to charge 15% restocking fee on any returns.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at steven@hartsdieselperformance.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@hartdieselperformance.com and send your item to: 4504 S 28th St Omaha, NE 68107 .
Shipping
To return your product, you should mail your product to: 4504 S 28th St Omaha, NE 68107 via UPS or FedEx. Do not send return packages back via USPS.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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